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Frequently Asked Questions
Customization and Products
What are the characteristics of the pearls used in your jewelry? 
We use high-quality pearls, selected for their brilliance and natural beauty. Each pearl, whether Tahitian, Australian or Keishi, is unique and adds a touch of elegance to our creations.
How do I care for my pearl jewelry?
Pearl jewelry requires special care to preserve its natural brilliance. We recommend wiping with a soft cloth after each use to remove any traces of perfume, sweat or cosmetics. Store your pearl jewelry away from moisture, in a cloth pouch, and avoid contact with chemicals. At Kalinas Perles, we provide personalized care advice to ensure the longevity of your precious creations.
Do you offer customized jewelry?
Yes, we offer a personalization service for some of our jewelry. You can choose the materials, engrave a message, or adjust the size. Contact us to discuss your specific needs.
How to choose a Tahitian pearl for a necklace?
Choosing a Tahitian pearl for a necklace depends on several factors, such as color, size and shape. Tahitian pearls are renowned for their unique brilliance and exotic hues, ranging from gray to black, with green or bluish highlights. For a necklace, it's best to choose pearls of uniform size and color harmony. At Kalinas Perles, we select only the highest quality Tahitian pearls to create exceptional jewelry.
What are the differences between Australian pearls and Keishi pearls?
Australian pearls are renowned for their large size and silvery lustre, often referred to as the “queens of pearls”. They come from the Pinctada maxima pearl oyster and are prized for their beauty and rarity. Keishi pearls, on the other hand, are natural baroque pearls, formed without a core, and are distinguished by their irregular shapes and intense brilliance. Each piece of Keishi pearl jewelry is unique and tells a different story. Kalinas Perles offers an exclusive selection of both types of pearls to create authentic and unique jewelry.
What makes Kalinas Perles jewelry unique?
Kalinas Perles jewelry is unique because it is handcrafted with carefully selected pearls, such as Tahitian, Australian and Keishi pearls. Each creation is designed with meticulous attention to detail, guaranteeing an authentic and exceptional piece. What's more, our pearls are natural and untreated, adding priceless value to each piece. We make a point of combining tradition and modernity to offer jewelry that tells a story and reflects unique craftsmanship.
General Information and Support
How can I contact your customer service?
You can contact us by e-mail at [email protected], by phone at +59 06.90.65.93.00, or via our online contact form. Our team will be happy to assist you with any questions or assistance you may require.
How can I benefit from your offers and promotions?
To keep up to date with our exclusive offers and promotions, sign up for our newsletter or follow us on our social networks. You'll also receive promo codes and sneak previews of our new collections.
Where is your physical store?
Our boutique is located in Saint Barthélemy. Here you'll find our collections of pearl jewelry, as well as personalized service to help you choose the perfect piece.
Orders and Payments
How can I use a promotional code when making a purchase?
You can enter your promotional code in the dedicated field during the checkout process. Make sure the code is valid and applicable to the items in your order before finalizing the purchase.
Can I change or cancel my order after I have placed it?
Order changes or cancellations are possible as long as your order has not yet been shipped. Please contact us as soon as possible for any modification request.
How do I place an order on your site?
To place an order, browse our collections, add the items of your choice to the basket, and follow the steps to finalize the purchase. You will receive an e-mail confirmation once your order has been validated.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, as well as other secure options. All payments are processed securely to ensure the protection of your information.
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delivery
Secure delivery between 10 and 20 days.
customer service
We're here to listen to you and provide personalized su
unique creations
Original pieces designed with passion.
made-to-measure
Tailored to your size and style.
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