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Frequently Asked Questions
Customization and Products
Does leather wear out over time? 
Leather is a living material: over time, it develops a natural patina and gains character. When properly cared for, it can last a lifetime.
Our assemblies are solid, and we also provide repair or adjustment services if needed.
Tips to extend the life of your leather jewelry:
- Avoid wearing it in the shower: cycles of moisture and drying weaken the leather.
- Remove it before sleeping: repeated friction may cause premature wear.
- Avoid intense sports: perspiration tends to dry out leather.
What is the production time for a custom creation?
Production time varies between 1 to 5 business days, depending on the complexity of the piece, workshop activity, and material availability.
If your order is intended as a gift or for a special event, please let us know at checkout ,we will do our best to deliver on time.
Can I bringmy own pearl or personal item to include in a piece?
Yes, absolutely. We will gladly integrate your own pearls, seashells, antique coins, or any symbolic object into a custom-made creation.
This is a beautiful way to bring a story to life within a jewel we design together.
Can I order a bracelet or necklace made to my exact size?
Absolutely. Since each piece is handmade, we can adjust your jewelry to fit perfectly, whether for your wrist, finger, or neck.
Simply provide your measurements when placing the order, or visit our boutique for an in-person fitting.
What type of leather do you use?
We primarily work with vegetable-tanned kangaroo leather, carefully selected for its superior quality, flexibility, and durability. This leather is naturally suited for skin contact.
It comes from responsible farms in Australia, following an ethical approach.
Also used in crafting professional football boots and motorcycle gear, this leather provides exceptional strength without becoming brittle, with a lifespan far beyond that of traditional leathers.
Do you offer custom-made leather jewelry?
Yes, all our jewelry is handcrafted, mainly in leather, and can be fully customized to your wishes.
Size, leather color, type of setting, choice of pearls, or antique pieces: every creation is unique, shaped with you or for you.
Personalization options are available on each product page. Simply click on the button “Fully personalize this piece”, and a member of our team will get back to you as soon as possible.
What are the characteristics of the pearls used in your jewelry?
We use high-quality pearls, selected for their brilliance and natural beauty. Each pearl, whether Tahitian, Australian or Keishi, is unique and adds a touch of elegance to our creations.
How should I care for leather and pearl jewelry?
Our creations are designed to be worn daily, even in contact with water. However, repeated cycles of wetting and drying will gradually shorten the lifespan of the leather (expect around 2 years with everyday wear).
To preserve your jewelry:
Avoid direct contact with perfume, chemicals (such as chlorine), and excessive perspiration.
If not worn daily, store it away from humidity.
Nourish the leather from time to time with a natural conditioner (shea butter, plant-based oils, etc.).
Do you offer customized jewelry?
Yes, we offer a personalization service for some of our jewelry. You can choose the materials, engrave a message, or adjust the size. Contact us to discuss your specific needs.
How to choose a Tahitian pearl for a necklace?
Choosing a Tahitian pearl for a necklace depends on several factors, such as color, size and shape. Tahitian pearls are renowned for their unique brilliance and exotic hues, ranging from gray to black, with green or bluish highlights. For a necklace, it's best to choose pearls of uniform size and color harmony. At Kalinas Perles, we select only the highest quality Tahitian pearls to create exceptional jewelry.
What are the differences between Australian pearls and Keishi pearls?
Australian pearls are renowned for their large size and silvery lustre, often referred to as the “queens of pearls”. They come from the Pinctada maxima pearl oyster and are prized for their beauty and rarity. Keishi pearls, on the other hand, are natural baroque pearls, formed without a core, and are distinguished by their irregular shapes and intense brilliance. Each piece of Keishi pearl jewelry is unique and tells a different story. Kalinas Perles offers an exclusive selection of both types of pearls to create authentic and unique jewelry.
What makes Kalinas Perles jewelry unique?
Each piece is entirely handcrafted in our workshop in Saint-Barthélemy, in the heart of Gustavia, where artisanal skill meets the island’s gentle rhythm and warmth. Every jewel is a story, a memory, a talisman shaped with care and intention.
We work with untreated natural pearls, chosen for their beauty and origin, Tahitian pearls, Australian pearls, freshwater pearls, Keishi pearls, and fine Conch pearls from the Caribbean, all selected for their natural glow and authenticity.
We pair them with exceptional materials such as hand-rolled kangaroo leather, tanned using a plant-based process, renowned for its softness, durability, and elegance.
Our creations reflect a subtle balance between tradition and modernity, with shapes, textures, and colors that evoke both sea and earth.
Personalization lies at the heart of everything we do, each piece can be adapted or reinvented to reflect your story, your desires, or even meaningful objects you entrust to us, because more than a piece of jewelry, it is about creating a connection between you and the world you carry within.
General Information and Support
How can I contact your customer service?
You can contact us by e-mail at [email protected], by phone at +59 06.90.65.93.00, or via our online contact form. Our team will be happy to assist you with any questions or assistance you may require.
How can I benefit from your offers and promotions?
To keep up to date with our exclusive offers and promotions, sign up for our newsletter or follow us on our social networks. You'll also receive promo codes and sneak previews of our new collections.
Where is your physical store?
Our boutique is located in Saint Barthélemy. Here you'll find our collections of pearl jewelry, as well as personalized service to help you choose the perfect piece.
Orders and Payments
How can I use a promotional code when making a purchase?
You can enter your promotional code in the dedicated field during the checkout process. Make sure the code is valid and applicable to the items in your order before finalizing the purchase.
Can I change or cancel my order after I have placed it?
Order changes or cancellations are possible as long as your order has not yet been shipped. Please contact us as soon as possible for any modification request.
How do I place an order on your site?
To place an order, browse our collections, add the items of your choice to the basket, and follow the steps to finalize the purchase. You will receive an e-mail confirmation once your order has been validated.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, as well as other secure options. All payments are processed securely to ensure the protection of your information.
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delivery
Secure delivery between 10 and 20 days.
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unique creations
Original pieces designed with passion.
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Tailored to your size and style.
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